If Salesforce feels harder than it should

From Stuckforce
to Salesforce.
Fixed.


You don’t buy Salesforce for features.
You bought it to drive clarity, efficiency, and results.


We help leadership teams fix the structural problems that prevent that.


We take ownership of broken Salesforce environments and fix them.

30-minute diagnostic. Not sure this applies yet? Get a 15-minute Salesforce sanity check.

Proof Not Promises

Most teams don’t realize this is a structural problem until it’s expensive.


Is this you?

  • Reports can’t be trusted
  • Duplicates are everywhere you look
  • Simple changes break workflows
  • Manual work keeps creeping back in
  • Salesforce depends on one overloaded admin

Here’s what happens when the structure is fixed:


The 90-Day Transformation.

What Changed in the Business
  • 400+ staff hours reclaimed annually, freeing senior people for higher-value work

  • Data reliability restored, with duplicate records reduced by 98%

  • True recurring revenue churn exposed and quantified for the first time

  • Marketing performance tied directly to revenue and retention, not activity

  • Spreadsheet workarounds eliminated entirely

  • Core operations no longer dependent on undocumented work or individual people

What the Organization No Longer Carries
  • Ongoing labor just to keep systems functioning

  • Additional headcount added to compensate for broken processes

  • Reactive, ticket-driven fixes without long-term improvement

  • Marketing spend with no clear accountability or attribution

  • Revenue leakage caused by unseen churn and unreliable data

  • The hidden cost of confusion, rework, and operational drag

Market Authority

Proven Architectural Integrity for High-Stakes Organizations

Not sure if you need a full diagnostic yet?


Get a 15-minute Salesforce sanity check

Real Economic Outcomes

What This Typically Changes

What Improves Immediately
  • Senior staff recover meaningful time previously lost to manual work and rework
  • Day-to-day operations require fewer workarounds and less hands-on intervention
  • Recurring reconciliation and cleanup tasks are reduced or eliminated
  • Salesforce workflows support the business instead of slowing it down
  • The system can absorb growth without adding operational strain

We stopped a $1,000,000 leak. By replacing overpriced “forever” consultancies and manual busywork with a system that actually works, we put a million dollars back into the client’s pocket over two years.

No more waiting weeks for a consultant to fix a broken report. The leadership team now has total control and can move in minutes instead of months.

What Stops Being a Problem
  • Confusion over who owns Salesforce decisions and priorities
  • Shadow spreadsheets and side systems used to compensate for mistrusted data
  • Fire drills triggered by broken workflows or unreliable reporting
  • Ongoing debates about what Salesforce should or should not be doing
  • Pressure to add headcount just to keep operations moving
Example Outcome
In one engagement, removing a single workflow constraint eliminated the need for additional entry-level hiring and resulted in over $400k in avoided employment costs.
The Transformation Path

The Higher Rock Outlook™

A fixed-scope, time-bound engagement designed to deliver measurable Salesforce improvement within 90 days.

Phase 1:

Define the Root Cause

We conduct a deep dive to identify your structural gaps. We don’t try to do it all; we work with you to isolate the one most impactful bottleneck that, once solved, will move the needle for your entire operation.

Phase 2:

Fix the Core Issue

We spend the next 60 days re-engineering the specific architecture surrounding your chosen priority. Whether it’s lead leakage, donor attribution, or broken reporting, we apply our “Modernization Engine” to resolve that single point of failure.

Phase 3:

Make the Change Stick

We coach the organization through adoption to ensure the improvement becomes the new normal.

The result is stability, accountability, and a system that does not revert under pressure.

Beyond the Rescue


From Rescue to Scaling an Asset.

Most organizations arrive here after the foundation is fixed.


Strategy & Stability


Managed Impact: Architectural Stewardship That Compounds Value


The first 90 days create measurable improvement. Managed Impact ensures those gains are protected, reinforced, and intentionally expanded over time.


This is not ongoing support or task execution. It is Salesforce Certified Architect-led stewardship that keeps your system aligned with leadership priorities as your organization evolves.


We anticipate change, identify leverage points, and make small, intentional adjustments that prevent drift and compound value quarter after quarter.


This is how Salesforce becomes a scaling asset, not something that slowly degrades between projects.

Executive Summary

Salesforce Certified Architect-Guided Evolution

Salesforce does not stay valuable on autopilot.
Managed Impact provides ongoing architectural oversight to ensure the system
continues to support better decisions, stronger execution, and long-term
growth as conditions change.


Proactive Optimization

Rather than reacting to issues, we monitor the system through an architectural
lens, anticipating change before friction appears. Adjustments are deliberate,
minimal, and tied directly to business outcomes.


The Future of Scale AgentForce, Data Cloud & AI Automations and Solutions

Multiply Impact with Agentforce

AGENTFORCE READY

Autonomous SDR Agents

Qualify inbound leads and schedule meetings 24/7 without increasing headcount. We build the guardrails; you get the meetings.

  • + Real-time lead qualification
  • + Automated meeting orchestration
  • + Customized Sales Cadences
  • + Deep Prospect Research and Personalization
AGENTFORCE READY

Support Agents

Perfect for Higher Ed and Nonprofits. Provide instant help for donor inquiries or student transcripts with zero wait times.

  • + 24/7 autonomous service
  • + Personalized customer engagement
  • + Intelligent Triage & Escalation of issues
  • +Proactive Customer Engagement

Identify Your One Fix Priority

Stop fighting Salesforce and turn it into a system your team can trust.
Request a 30-minute Strategic Briefing to pinpoint the single bottleneck holding your Salesforce back and outline a focused 90-day plan to fix it.