At Higher Rock LLC, we transform your data into a platform for effective strategy, decision-making and business advancement. You shouldn’t have to be a technology or data expert just to get your job done and grow your organization.
Too often, it feels you’re fighting with your Salesforce platform, trying to get it to do what you know it can but not having the time, experience, or expertise to make it happen.
Schedule a 30-minute, no-cost, no-obligation discovery call today to explore how partnering with Higher Rock can help you advance your business and solve your biggest Salesforce challenges.
Our Services
From there, our focus is simple:
Increase revenue by giving executives clear visibility into the systems that drive growth, improving the effectiveness of campaigns and donor or customer engagement, and capturing more opportunities through automation and better insights.
Decrease costs by avoiding unnecessary hires and high contractor spend, eliminating wasted staff hours through automation, and lowering the overall cost of Salesforce ownership by reducing errors and rework.
Improve efficiency by freeing critical staff time through automation, streamlining workflows across departments, and ensuring teams can focus on high-value work instead of repetitive tasks.
- Ensure governance with secure, accurate data that executives and boards can trust, while staying fully compliant with legal, financial, and industry standards.
Sales Engagement with Agentforce SDR
Book More Meetings – Consistent outreach keeps your pipeline full without your team chasing every lead.
Save Staff Time – Free up hours each week by automating prospect follow-up and scheduling.
Stay Top of Mind – Make sure every prospect gets timely, professional communication without slipping through the cracks.
Scale Without Hiring – Grow your reach to hundreds of new prospects without adding SDR headcount.
See What’s Working – Get clear visibility into outreach results directly inside Salesforce.
Improve Over Time – Campaigns learn and adapt so performance keeps getting better month after month.
Fractional Salesforce Architects
Executive-level Salesforce leadership without the $500K burden of building an in-house team.
- Align Salesforce with your organizational goals.
- Get board-ready reporting and risk reduction.
- Coaching for executives to make confident, informed, data-driven decisions.
Guidance that translates technology into strategy so leaders see business value, not system noise.
Managed Salesforce Services
- Day-to-day admin, automation, and development support.
- Campaign and marketing automation management.
- Proactive data quality upkeep and system stability.
- Staff-facing support combined with mentoring, so staff learn why issues happen and how to prevent them in the future.
Training & Staff Empowerment
- Hands-on training sessions and workshops.
- Playbooks and SOPs for consistent usage.
- Training that builds staff independence and reduces reliance on “super users.”
- Encouragement and confidence-building so staff see Salesforce as a tool that helps, not hinders.
Implementations
End-to-end Salesforce implementations designed for clarity and long-term success.
New Org Setups: Stand up Salesforce from scratch with best practices in data model, automations, and security.
Re-Implementations: Untangle legacy customizations and rebuild Salesforce so it finally works the way your organization needs.
Cloud Expertise: Implement and configure Sales Cloud, Service Cloud, Data Cloud, Education Cloud, or Nonprofit Cloud to fit your processes and goals.
Integrated Launches: Connect Salesforce with finance, fundraising, student information or marketing systems as part of the initial rollout.
- Change Management: Training and coaching included so staff adopt Salesforce with confidence from day one.
Marketing Automation - Marketing Cloud & Account Engagement)
Maximize engagement with Pardot (Account Engagement) and Marketing Cloud.
Campaign Management: Design, automate, and track email campaigns that reach the right audience at the right time.
Segmentation & Journeys: Build dynamic lists and customer or stakeholder journeys that personalize communication and improve response rates.
Integration with Salesforce: Ensure marketing data flows seamlessly into Salesforce so executives and staff have a single source of truth.
Reporting & ROI: Deliver dashboards that show how campaigns generate revenue, reduce costs, and strengthen engagement.
- Coaching & Training: Equip staff to confidently use Pardot and Marketing Cloud, reducing reliance on outside support.
Project-Based Solutions
Targeted help when you need it most.
- Third Party API integrations.
- CRMA – Data Reports
- Data Cloud implementations
- Lightning Web Component builds for easier data management
- System Data Migration
- Cleanup projects like duplicate reduction and storage optimization.
- Custom dashboards, automation, and journey design.
- Knowledge transfer and coaching as part of delivery, so improvements stick.
Audits & Assessments
- Full Salesforce health check across data, automation, reporting, and integrations.
- Staff interviews to uncover pain points and bottlenecks.
- Coaching-style conversations with leaders and staff to surface challenges that technical reviews alone miss.
A clear roadmap for reducing costs, scaling operations, and eliminating risk.
About us
At Higher Rock, we believe Salesforce should create clarity, not confusion. Too often, it becomes overhead: a powerful system that leaders and staff struggle to use effectively. We change that. Our work equips organizations to turn Salesforce into a platform that drives growth, efficiency, and results.
Higher Rock was founded by Jim Krizan, a Salesforce Architect with experience across nonprofit, higher education, and mission-driven sectors. Jim brings both technical expertise and executive perspective, having seen firsthand how complexity can hold back leaders and teams. He built Higher Rock to deliver solutions that are simple, scalable, and aligned with what organizations need to thrive.
That is why we focus on more than technical fixes:
Architecture that scales: building systems that grow with you, not against you.
Guidance that empowers: helping your team adopt Salesforce with clarity and confidence.
Integrations that connect: unifying the tools you rely on so your data works for you.
Engagement strategies that grow: turning information into actionable insight for advancement, fundraising, and operations.
Our commitment is simple: every project must create meaningful impact. We define success by the results our clients achieve: greater efficiency, stronger engagement, and the freedom for leaders to focus on growth. At Higher Rock, we walk alongside your organization, simplifying complexity and removing friction so you can focus on what matters most. Salesforce is not the destination. It is the engine that helps you get where you want to go.
Our experience with Higher Rock LLC has been nothing short of exceptional. Their Salesforce Managed Services have greatly improved our business operations and their Salesforce Application Development has helped us achieve our goals efficiently.
Streamlined Solutions for Your Business Success
At Higher Rock LLC, we offer Salesforce Managed Services and Salesforce Application Development to help businesses achieve their goals. From consultation to delivery, our process is designed to provide solid solutions and elevate your business impact.
Consultation: Understanding Your Needs
Our team will work closely with you to understand your unique business requirements and challenges.
Development: Customized Solutions
We will develop tailored Salesforce solutions to address your specific needs.
Implementation: Seamless Integration
Our experts will ensure a smooth integration of the Salesforce solutions into your existing systems.
Who we work with
At Higher Rock LLC, we offer Salesforce Managed Services and Salesforce Application Development to help businesses achieve their goals. From consultation to delivery, our process is designed to provide solid solutions and elevate your business impact.
Non-Profits
Non-profits have a focus on a mission that will improve human flourishing. Salesforce equips non-profits to maximize their potential through utilizing NPSP. Yet, many non-profits simply lack the resourcing needed to utilize Salesforce to its’ full potential or know where to go to solve common pain points. Whether your issues are involved with tracking events and attendees at fund raisers to clearing out outdated and archived Mailchimp tasks from Task Lists to inefficient page layouts
We have extensive experience working with Non-profits — Connect with us to talk about how we can get your non-profit to the next level.
Higher Education
Colleges and universities face unique challenges, from managing student admissions and retention, to donor relations, and streamlining internal processes across departments. A robust and optimized Salesforce platform can be transformative, enabling institutions to achieve operational efficiency while improving the experience for students, staff, and stakeholders.
Let us help your institution leverage the power of Salesforce Education Cloud or other tailored solutions to meet your specific needs. Whether you’re looking to improve communication with prospective students, manage alumni relations, or streamline reporting, we provide the expertise and strategies to help you succeed.
Growing Businesses
Running a growing business comes with constant demands, and while Salesforce is a powerful platform, it can feel overwhelming when you’re wearing many hats. Documentation is often incomplete, or you may have worked with a consultant who built the system but now charges more than your budget allows for ongoing support. Instead of hiring a full-time employee with significant overhead, Higher Rock manages your Salesforce environment as if it were our own. We keep it reliable, effective, and aligned with your growth.
Transform Your Business with Salesforce
Unlock the full potential of Salesforce with our expert managed services and application development.
Schedule a Free Consultation
